Which of the following is NOT a client service outcome your service team should achieve in the strategy stage?

Question: Which of the following is NOT a client service outcome your service team should achieve in the strategy stage?

  • Build trusting relationships with the new client stakeholders.
  • Develop a robust road map based on the recommendations and ideas of the client’s CEO.
  • Understand the client’s vision and the world of their users.
  • Educate and set expectations for the entire engagement.

The right answer was: Develop a robust road map based on the recommendations and ideas of the client’s CEO.

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