Question: Which of the following is NOT a client service outcome your service team should work to achieve in the continuous improvement stage?
- Build an impressive wish list and road map full of high-impact ideas.
- Continuously be searching for and implementing as many best practices and hacks as possible to drive month-over-month big wins.
- Keep the client focused on growth, not shiny objects.
- Balance multiple Growth-Driven Design client engagements at once.
The right answer was: Continuously be searching for and implementing as many best practices and hacks as possible to drive month-over-month big wins.