when would you not want to implement live chat on your website 18032 1

When would you NOT want to implement live chat on your website?

Question: When would you NOT want to implement live chat on your website?

  • If human bandwidth was a constraint
  • If the cost of making a mistake is low
  • If you need to collect data or report on conversations
  • If you already have a chatbot in place

The right answer was: If human bandwidth was a constraint

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