Question: Which of the following is NOT a recommended best practice for the messages tool?
- Make sure the message pane appears on every page of your website.
- Customize your welcome message to be relevant to the page it appears on.
- Start by making the messages pane visible to all website visitors and then restrict it later if you receive more chat requests than you can respond to.
- Set your availability for the times of day when you’d prefer to chat.
The right answer was: Make sure the message pane appears on every page of your website.