Question: What metrics are most important during the enable phase?
- ROI, profitability, and year-over-year growth
- Customer retention, rep productivity, and employee happiness
- Close rates, time to close, and customer satisfaction
- Time to complete key tasks, time spent connecting with customers and making sales, and quota attainment
The right answer was: Time to complete key tasks, time spent connecting with customers and making sales, and quota attainment