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What is social monitoring?

Question: What is social monitoring?

This question have 2 different answers, please read carefully.

  • The step you take to have conversations with individuals talking about your industry, brand, products, and services.
  • The method of actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more.
  • How you track, analyze, and respond to conversations across the internet.
  • A method of changing art, music, governments, and businesses.

or

  • Having conversations with individuals talking about your industry, brand, products, and services
  • Actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more
  • Tracking, analyzing, and responding to conversations across the internet
  • Participating in art, music, and government

The right answer was: The method of actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more. or Actively looking for mentions and conversations that pertain to your brand, products, hashtags, and more

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