What does a sales and marketing service-level agreement (SLA) require sales to do?

Question: What does a sales and marketing service-level agreement (SLA) require sales to do?

  • Contact the leads marketing generates within a certain timeframe.
  • Contact a certain percentage of the leads marketing generates.
  • Close a certain number of deals.
  • Nothing — the SLA outlines the service marketing will provide to sales.

The right answer was: Contact the leads marketing generates within a certain timeframe.

Leave a Comment