Home - HubSpot Revenue Operations - True or false? Friction can be used to describe challenges that hold back your internal teams as well as challenges that hold back your customers. True or false? Friction can be used to describe challenges that hold back your internal teams as well as challenges that hold back your customers. 2shares Facebook Twitter Pinterest LinkedIn Skype Facebook MessengerQuestion: True or false? Friction can be used to describe challenges that hold back your internal teams as well as challenges that hold back your customers. True False The right answer was: True