HubSpot Revenue Operations True or false? Friction can be used to describe challenges that hold back your internal teams as well as challenges that hold back your customers. ByWilliam E. Weingartner Hours July 28, 2022 Comments 0 Comments 2shares Facebook Twitter Pinterest LinkedIn Skype Facebook MessengerQuestion: True or false? Friction can be used to describe challenges that hold back your internal teams as well as challenges that hold back your customers. True False The right answer was: True