Question: Rachel works for a marketing agency and is designing a new website for a client. She’s trying to create the site navigation, but is having trouble figuring out which items to include and where to place them. How should Rachel start tackling this problem?
- Perform an open card sort with a group of users.
- Conduct usability testing with a mockup of the website.
- Ask the client how they think the navigation should be structured.
- Copy the navigation menu from a similar website.
The right answer was: Perform an open card sort with a group of users.