evaluate this sla marketing will generate five qualified leads each month and sales will contact each of them within 12 hours 9152 1

Evaluate this SLA: Marketing will generate five qualified leads each month, and sales will contact each of them within 12 hours.

Question: Evaluate this SLA: Marketing will generate five qualified leads each month, and sales will contact each of them within 12 hours.

  • This SLA’s requirements focus on the wrong activities.
  • This SLA’s requirements aren’t specific enough.
  • This SLA is missing a requirement.
  • No change needed.

The right answer was: No change needed.

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