Email templates use personalization tokens to pull information from CRM properties into your emails, but you should also leave room to personalize every email you send. Why?

Question: Email templates use personalization tokens to pull information from CRM properties into your emails, but you should also leave room to personalize every email you send. Why?

  • To provide more value to your prospect
  • To include relevant details from other conversations you’ve had
  • To make sure the email addresses the recipient’s specific needs
  • All of the above

The right answer was: All of the above

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